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Rosenthal Porcelain Online Shop - Logo

Rosenthal porcelain online shop

+49 40 226307360 shop@rosenthal.de

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Our offer for Black Friday: 20% discount with the coupon code "BLFR17" - valid until 24:00!

Delivery times and charges

Deliveries within Germany

We care for your dishes. That is why we will pack them with loving care. Our shipping costs are based on the cost of the product purchased, not on the weight of the materials used in packing. . All orders will be free of shipping charges.

Delivery to other countries

Most countries we will charge a flat rate fee (please refer to list below) independent of the value or weight of the merchandise. Included in this fee are all the handling charges, packing costs, shipping costs, and the necessary papers. The customer is responsible for the import taxes charged by customs. Those taxes depend on the import rules of the country shipment will be received at. Please contact your customs office for more information.

Orders from Italy or France

Since we have separate domains for these countries, please choose your destination country in the header before starting the ordering process. You will be redirected to the correct domain.

Do I have to pay the shipping costs for every order I place?

Yes, you have to pay for each separate order.

Is a partial delivery possible?

No, a partial delivery is not possible. Should you wish to order some articles that are to be delivered immediately and other articles that are to be delivered at a later stage, we would ask you to submit two orders. This is the only way to ensure that you receive the immediately deliverable articles. If you order both the articles to be delivered immediately as well as the articles to be delivered later in one order, you will receive the entire order at a later stage.

How long will the delivery take?

Delivery times within Germany are 1 to 3 working days and 7 to 10 working days to any other mentioned country (in case of payment in advance each calculated from receipt of money). We will indicate any deviating delivery times for single items separately in the online shop.

How can I check on the status of my delivery?

You will receive an e-mail with a tracking code as soon as the package has been picked up by DHL. You may log on to www.dhl.de and check on the locations.

Country
Shipcost
Delivery times
AustriaAustria
EUR 8.90
7 - 10 working days 14 - 20 working days
14 - 20 weeks (Furniture)
12 - 22 weeks (Art)
BelgiumBelgium
EUR 12.90
7 - 10 working days 14 - 20 working days
12 - 22 weeks (Art)
BulgariaBulgaria
EUR 16.90
7 - 10 working days 14 - 20 working days
12 - 22 weeks (Art)
Czech RepublicCzech Republic
EUR 12.90
7 - 10 working days 14 - 20 working days
12 - 22 weeks (Art)
DenmarkDenmark
EUR 12.90
7 - 10 working days 14 - 20 working days
12 - 22 weeks (Art)
EstoniaEstonia
EUR 16.90
7 - 10 working days 14 - 20 working days
12 - 22 weeks (Art)
FinlandFinland
EUR 16.90
7 - 10 working days 14 - 20 working days
12 - 22 weeks (Art)
FranceFrance
EUR 12.90
7 - 10 working days 14 - 20 working days
12 - 22 weeks (Art)
GermanyGermany
EUR 0.00
1 - 3 working days 7 - 10 working days
7 - 10 weeks (Furniture)
8 - 12 weeks (Art)
GreeceGreece
EUR 16.90
7 - 10 working days 14 - 20 working days
12 - 22 weeks (Art)
HungaryHungary
EUR 16.90
7 - 10 working days 14 - 20 working days
12 - 22 weeks (Art)
IrelandIreland
EUR 16.90
7 - 10 working days 14 - 20 working days
12 - 22 weeks (Art)
ItalyItaly
EUR 16.90
7 - 10 working days 14 - 20 working days
12 - 22 weeks (Art)
LatviaLatvia
EUR 16.90
7 - 10 working days 14 - 20 working days
12 - 22 weeks (Art)
LithuaniaLithuania
EUR 16.90
7 - 10 working days 14 - 20 working days
12 - 22 weeks (Art)
LuxembourgLuxembourg
EUR 12.90
7 - 10 working days 14 - 20 working days
12 - 22 weeks (Art)
NetherlandsNetherlands
EUR 12.90
7 - 10 working days 14 - 20 working days
14 - 20 weeks (Furniture)
12 - 22 weeks (Art)
PolandPoland
EUR 16.90
7 - 10 working days 14 - 20 working days
12 - 22 weeks (Art)
PortugalPortugal
EUR 16.90
7 - 10 working days 14 - 20 working days
12 - 22 weeks (Art)
RomaniaRomania
EUR 16.90
7 - 10 working days 14 - 20 working days
12 - 22 weeks (Art)
SlovakiaSlovakia
EUR 16.90
7 - 10 working days 14 - 20 working days
12 - 22 weeks (Art)
SloveniaSlovenia
EUR 16.90
7 - 10 working days 14 - 20 working days
12 - 22 weeks (Art)
SpainSpain
EUR 16.90
7 - 10 working days 14 - 20 working days
12 - 22 weeks (Art)
SwedenSweden
EUR 16.90
7 - 10 working days 14 - 20 working days
12 - 22 weeks (Art)
SwitzerlandSwitzerland
EUR 29.63
7 - 10 working days 14 - 20 working days
12 - 22 weeks (Art)
United KingdomUnited Kingdom
GBP 16.90
7 - 10 working days 14 - 20 working days
12 - 22 weeks (Art)
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